Registrations cancelled before January 1st will be refunded 80% of the registration fees.
Registrations cancelled between January 1st – 31st 2019 will be refunded 50% of the registration fees.
Registrations cancelled from February 1st 2019 will not be eligible for a refund.
Refunds will be made in the following ways:For payments received by credit cards, the same card will be refunded.
For payments received by bank transfer, refunds will be made to the same bank account. Please note there may be a delay processing bank transfer refunds and all costs associated with the transfer will be charged to the registrant.
Failed visa application: Cancellations from delegates after a bona fide failed visa application will be refunded the registration fee providing the registration department is notified before 20th September 2018. Notification must be received in writing to the Registration Department for refunds to be eligible.
Payment of all registrations must be made within 10 days of purchasing the packages on your account. .
When making a Bank Transfer payment please include your name and User ID number on the confirmation and send a copy of this payment to the registration department.
When paying on behalf of a group please list your company name and the names of the delegates you are paying for on the confirmation.